As more and more businesses move towards digital technology-enabled solutions such as chatbots to increase interaction with their own customers, BPM companies have seen a significant chunk of their revenue proceeds shifting towards business outcomes.
Soha Ali Khan's look at her self in her debut book, The Perils Of Being Moderately Famous, may seem indulgent but is not, says Manavi Kapur.
'For the likes of Zomato or Swiggy or Foodpanda or similar others, the customer has been sensitised for all times to the perils of the food pack being pilfered.' 'An important matter of trust has been exposed. And that really has been the biggest downer of this entire episode,' points out marketing guru Sandeep Goyal.
India needs 1.4 million hotel beds a night but has only 2.4 lakh, points out Rahul Pandit, MD and CEO of Ginger Hotels.
England paceman James Anderson ripped shellshocked Australia to shreds with six wickets to bowl the tourists out for a paltry 136 on the first day of the third Ashes Test at Edgbaston on Wednesday.
Lavoy said even before India places a request for something, the United States is ready and prepared.
Nano remains a cautionary tale of misplaced ambitions and a drag on profit.
The journey of the digitally restored version of The Apu Trilogy is packed with dark stories and years of near detective work by those determined to preserve some of Satyajit Ray's finest works.
Walmart is rumoured to be looking to listing Flipkart in a few years. At that stage, we'll get a better sense of what's going on in retail, says Devangshu Datta.
The US president was most likely chewing Nicorette, a nicotine gum.
American luxury jeweller Tiffany & Co's latest ad campaign is amazing! And it features a real-life gay couple.
The Mukerjeas' former driver could remember every detail of Sheena Bora's alleged murder five years ago, including on what day he took Indrani to the beauty parlour, and the brands of liquor he bought, but was unable to recall anything subsequently or more recently...
'The Mumbai-Pune Olympics will be help shift the country's gaze to a region that denotes a new formula for sports, enterprise, and nation building,' argues Shashank Mani Tripathi.
This was only four days after many aggrieved buyers chose social networking sites to attack Flipkart's 'Big Billion Day' discount this Monday (October 6), followed by an apology from the company's co-founders, Sachin and Binny Bansal.
In the past month, wheat prices have increased 6.3% as production is expected to be 1.5% lower, in terms of crop acreage, than the earlier estimate
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Tim Cook, CEO of Apple, recently stated that he sees India in the same position that China was seven to ten years ago
A leaked investigation report into an alleged plot to takeover school syllabus in some of Britain's schools has found attempts by extremists to introduce an "intolerant and aggressive Islamist ethos."
On Friday, November 17, Washington, DC will see a new museum open its bronze doors and invite the world to hold dialogue on one of the most read books in the world -- the Bible. Welcome to the massive Museum of the Bible where ancient scripts and rocker Elvis Presley's Bible will be on display along with everything else Bible-related.
Patanjali doesn't employ any fancy managers with MBA degrees.
Etihad is the fourth airline to operate the super jumbo aircraft to India.
Indrani chose at that moment to wave a folded chit from the accused enclosure. It distracted Bharti, who looked at her sharply for a split second before turning back to Pasbola. The chit was collected from Indrani and her lawyer Gunjan Mangla slipped it to Pasbola. He looked at it, quietly laughed in disbelief and continued with his cross examination.
'I kept photographs of everyone. Because I was working for them.' 'Madam, Saab...' Shyamvar Rai, the approver in the case, said in a tone that tried to suggest that that would be a routine practice for a driver.
A terrified 30-year-old man texted his mother while trapped inside the Orlando, Florida nightclub where at least 50 people were killed early Sunday.
England are fully focused on winning this month's three-match series in West Indies and not on Kevin Pietersen's chances of making a Test return, coach Peter Moores said.
For New Zealand, the tournament is still a great success. They had never played in a World Cup final before, reaching the semi-finals six times but losing on each occasion, and were unbeaten going into the final.
'You don't want to admit that it is your wife in the video because she said you were arrested on Wednesday (August 19; Shyamvar Rai states he was arrested on August 21, a Friday).'
'Younger people are taking steps to prevent lifestyle diseases.'
'It is fascinating to partner with consumers on the journey of self-discovery and to help shape people's preferences -- that is what I find most exciting,' Nandini Piramal tells Abhineet Kumar and Aneesh Phadnis.
World's highest-paid model will retire from the runway in April. Here's looking at some of her most memorable catwalk moments.
Though on the face of it appeared Pasbola was asking a series of odd questions that would be difficult for anyone to answer, there was, it gradually emerged, it seemed, a method to the questioning. Somehow, somewhere instinctively, Pasbola knew there was something not right with Riyaz's account.
'India are just a very good team and it is hard to beat them at home'
'We did not know we would one day dominate nearly 70 per cent of the market.' 'Today, of 100 diamonds available for trade in Antwerp, 93 are cut and polished in India.' A fascinating excerpt from Shantanu Guha Ray's The Diamond Trail: How India Rose To Global Domination.
'Pure, unadulterated football joy has been in short supply for United fans for a long time now,' complains Dhruv Munjal.
Australia's new Test captain Steve Smith is excited about the prospect of playing India on a lively Gabba pitch in the second cricket Test starting on Wednesday and said he wants his team to drive the advantage to go up 2-0 in the four-match series.
England captain Alastair Cook was almost speechless with delight after his side's 124-run victory over New Zealand in a gripping first Test at Lord's.
Star batsman Kevin Pietersen says he has no issues playing under England Test captain Alastair Cook and coach Peter Moores as he prepares for a national recall by resuming county cricket at Surrey.
'China, much more than Pakistan, is a credible potential adversary with the ability to hurt our interests.' 'It must figure higher in our national security concerns,' says Vice Admiral Premvir Das (retd).
With New Zealand at the cusp of World Cup glory, former captain Martin Crowe said the Black Caps will have to dig deep into their resources if they have to beat Australia in the title clash between the trans-Tasman rivals.
Bala creates a world so mad yet meticulous and unlike no other in Mard Ko Dard Nahi Hota, raves Sukanya Verma.
